Last updated: 9 February 2026
"Supportive management and positive team culture with good training, although agency staff cover absences."
We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively, accessing testing, and had up to date infection policy. Per 2021 inspection.
Staff told us, 'There is a nice team culture and the registered manager has an open-door policy.' Per 2018 comprehensive inspection.
There were sufficient staff to meet people's needs... used local agencies to cover staff absences. Per 2018 comprehensive inspection.
Staff had received training relevant to people's needs and many had achieved or were working towards a Health and Social Care Diploma (HSCD). Staff attended regular supervision. Per 2018 comprehensive inspection.
Staff felt the registered manager was very supportive and said there was an open-door policy. Per 2018 comprehensive inspection.
The home had a variety of different activities available for people. Staff had been creative, for example, live singers via online video-calling live link. Per 2021 inspection.
Staffing is adequate but they use agency workers to cover absences like sickness or holidays.
The service had a 24 hour on call system in case additional staff were needed. ... used local agencies to cover staff absences. Per 2018 comprehensive inspection.
AI Generated
Last inspected: September 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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