Working at Wood Way Lodge
411 Wood Way Lane, Coventry, CV2 2AH
Operated by Prikal Care Ltd
4 bedsResidential homes
Workplace Score
4.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.2/10
Key Finding
"Staff receive good training and enjoy a positive culture, but low staffing and poor management oversight put people at risk."
Safety & Risk
4/10
!
Per 2019 comprehensive inspection: Medicines were not always managed safely... posed a risk that the wrong dose could be administered should the sticker become detached from the MAR.
Staff Culture
6/10
✓
Per 2019 comprehensive inspection: Staff enjoyed working at the home... One staff member told us, 'We keep a happy house. I love it here.'
Staffing Levels
2/10
✕
Per 2019 comprehensive inspection: Staffing levels did not reflect people's assessed needs. The staffing rota confirmed one staff member was available to support people during the hours of 9.00pm and 7.30am.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff developed and refreshed their knowledge and skills through an initial induction and programme of on-going training, including training specific to people's individual needs; staff training was up to date.
Management
3/10
✕
Per 2019 comprehensive inspection: The provider had not maintained sufficient and accurate oversight of the service to ensure people's needs were consistently met in line with their preferences and assessed needs.
Programmes
4/10
!
Per 2019 comprehensive inspection: People were supported to go on holidays and to attend college to maintain and develop their skills; people took part in day to day tasks.
Points to consider
Not enough staff on nights and days, leaving people at risk in emergencies and limiting outings.
Per 2019 comprehensive inspection: Staffing levels did not reflect people's assessed needs. The staffing rota confirmed one staff member was available to support people during the hours of 9.00pm and 7.30am.
Medication records had confusing stickers without names or matching details, risking wrong doses.
Per 2019 comprehensive inspection: Three people's medicine administration records (MAR) had a sticker attached detailing changes to the prescribing instructions... None of the stickers recorded the person's name and each contained different prescribing instructions.
The manager missed spotting problems like low staffing and safety risks until the inspection.
Per 2019 comprehensive inspection: The provider's quality monitoring visits and other management process had failed to identify the issues we found, including risks in relation to people's care and the premises.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2019
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
!
Requires improvement
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews