Working at Wood Hill Lodge

Staffing is adequate most days but some staff files miss key recruitment checks.

we found some staff files did not contain all the required information. The provider assured us this had been identified and was being rectified.

Gaps in care plans, risk records, and medication record errors mean safety isn't fully dependable.

we found care plans were not consistent and there were discrepancies between care plans, risk assessments, and diet sheets... a recording error was noted in the controlled drug waste record register.

Only basic activities that aren't very creative, so the job feels mostly like routine personal care.

People did not always access the community or take part in meaningful activities. Activities were provided, however, staff could be more creative with activities and stimulation.