Last updated: 10 February 2026
"Strong new leadership supports staff with regular supervision, but basic activities without structure and ongoing safety concerns hold it back."
Some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
Staff told us they now felt supported and were receiving regular support and supervision from the new manager.
New manager had been recruited, acting manager appointed clinical lead, deputy manager recruited ensuring strong leadership team, but some systems and processes needed time to be fully embedded and sustained.
People were able to make choices about their day to day lives and undertook activities at the service which supported their health, and wellbeing.
Basic activities only with no structured programme or coordinator, so the job is mostly routine care.
People were able to make choices about their day to day lives and undertook activities at the service which supported their health, and wellbeing.
New leadership team in place but their systems need more time to fully bed in and be reliable long-term.
some systems and processes needed time to be fully embedded and sustained to continue to drive improvement.
Some safety concerns remain with only limited confidence that everything is fully safe.
some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
AI Generated
Last inspected: August 2025
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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