Last updated: 9 February 2026
"Staff love the family-like culture and feel supported by approachable management, but staffing lacks stability and activities miss specialist programmes."
Risk assessments were in place for all people... regularly reviewed and updated... People's medication was managed well... clear system in place to report and investigate any incidents of abuse.
All staff told us the home was a positive place to work and spoke highly of the culture and environment. 'I love it here, were like a family.' 'This is the best place I've ever worked.'
The registered manager ensured there was sufficient numbers of staff on duty to meet people's needs. This was confirmed through our observations during the inspection.
People were cared for by a staff team who had received regular and appropriate training specific to their needs. This included training in mental health needs, dementia, moving and handling among others. Staff received regular supervision.
People and their relatives told us they felt able to raise any issues they may have, felt listened to and felt the registered manager and wider management team were good. '[Registered manager] is always coming round for a chat, they're very good.'
Per 2019 comprehensive inspection: nominated staff member who assisted... people were supported to go to the local cinema... gardening and taking part in animal therapy... exercise classes, flower arranging classes and games... good links with the local schools.
Staff numbers meet needs but no word on stable long-serving team or very low agency use to keep workloads light.
The registered manager ensured there was sufficient numbers of staff on duty to meet people's needs. This was confirmed through our observations during the inspection.
Activities include trips, games and gardening but no specialist programmes or staff trained in therapies to make the role more varied.
Per 2019 comprehensive inspection: nominated staff member who assisted... cinema... gardening... animal therapy... exercise classes, flower arranging classes and games.
AI Generated
Last inspected: April 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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