Working at Wood Dene
Colliery Approach, Wakefield, WF3 3JG
Operated by Voyage 1 Limited
8 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Open, positive culture where staff felt supported alongside good training, but staffing changes led to agency use and temporary manager cover."
Safety & Risk
6/10
✓
Risk assessments in place but delay in updating some due to staffing pressures; team working to clear plan with recommendation to prioritise reviews.
Staff Culture
7/10
✓
The culture was open, honest and positive; staff knew their responsibilities and were confident to report any concerns to the provider.
Staffing Levels
5/10
!
There were enough staff to meet people's care and support needs flexibly but there had been staff changes and some agency staff were covering while new staff were being recruited.
Training & Dev
6/10
✓
Per 2020 comprehensive inspection: Staff training completion levels were found to be high; staff received regular supervision and appraisal; 2023: staff trained in safeguarding, de-escalation and medicines.
Management
6/10
✓
Registered manager temporarily absent and post covered full-time by another of the provider's registered managers; staff understood roles with clear communication.
Programmes
6/10
✓
People supported to pursue hobbies and interests with access to community facilities, countryside walks, shops, pubs, lunches out and socialising; per 2020: sensory area, themed nights, trips.
Points to consider
Staffing is adequate but some agency workers cover shifts during staff changes and recruitment.
There had been staff changes and some agency staff were covering while new staff were being recruited and starting in post and going through a period of induction.
The usual manager was temporarily away, covered full time by another company manager.
they were temporarily absent and their post was covered, on a full timefull-time basis, by another of the provider's registered managers.
Some risk plans for residents were delayed in updating because of past staffing pressures.
We were told there had been a delay in updating some aspects of people's risk assessments. The interim manager and staff told us this was due to an intense period of staffing pressures.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews