Working at Wood Close
1 Wood Close, Horley, RH1 5EE
Operated by Peak 15 Ltd
6 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.8/10
Key Finding
"Staff receive good training and people enjoy activities, but no registered manager yet and bank staff use are drawbacks."
Safety & Risk
7/10
✓
Systems were in place to protect people from abuse and neglect. Risks to people were reduced as the provider had good risk assessment processes. People received their medicines safely.
Staff Culture
6/10
✓
Staff told us they found the manager was supportive and had implemented systems to improve the home. Staff told us they worked well together as a team.
Staffing Levels
5/10
!
People were supported by sufficient numbers of staff. We observed there were enough staff to support people safely and staff numbers were in line with the levels the manager told us were required.
Training & Dev
7/10
✓
Staff training attainment levels at the service were high. Staff received annual training in a range of topics relevant to their role including positive behavioural support, safeguarding and the Mental Capacity Act 2005.
Management
4/10
!
Although there was no registered manager in post a manager had been in post for five months and was in the process of registering with the CQC.
Programmes
7/10
✓
People were supported to participate in activities they enjoyed including weekly intensive interaction sessions with an external company, attending a day centre, cycling and bowling.
Points to consider
No permanent manager registered with the regulator yet, even though one has been managing for five months.
Although there was no registered manager in post a manager had been in post for five months and was in the process of registering with the CQC.
Staffing is adequate but they keep a pool of bank staff ready to cover shifts.
The provider had a pool of bank staff who were available to support the service, as were staff from other local care homes under the same provider.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews