Working at Wollaton View Care Home
21 Lambourne Drive, Nottingham, NG8 1GR
Operated by Wollaton View Limited
46 bedsResidential homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.2/10
Key Finding
"Supportive management and positive staff culture shine through, but staffing shortages cause waits and training gaps need fixing."
Safety & Risk
4/10
!
Limited evidence to show lessons were learned following incidents. The safeguarding records lacked documented outcomes of safeguarding inquiries.
Staff Culture
6/10
✓
Feedback from staff was positive, they told us they felt well supported by the management team. Some staff who had worked at the service for many years spoke of the positive atmosphere and staff culture.
Staffing Levels
5/10
!
People said, 'Now and then they seem short of staff and we have to wait longer to be helped, and some seem quite stressed and so busy.'
Training & Dev
4/10
!
The staff training matrix showed some shortfalls in subjects which the provider had identified as essential.
Management
6/10
✓
Staff felt well supported by the management team. One staff member said, 'Our manager is always available, even if they are busy.'
Programmes
6/10
✓
Activity coordinator takes some people over to the local church or to the pub. Links with local childminders and observed group session with visiting children.
Points to consider
Staff get busy and stressed at times, so residents sometimes wait longer for help especially during meals or holidays.
One person said, 'Now and then they seem short of staff and we have to wait longer to be helped, and it seems worse in the summer with holidays... some seem quite stressed and so busy.'
Training has gaps in essential topics even though managers are working on it.
The staff training matrix showed some shortfalls in subjects which the provider had identified as essential.
Incident and safeguarding records do not always show what was learned or changes made after problems.
There was limited evidence to show lessons were learned following incidents. The safeguarding records lacked documented outcomes of safeguarding inquiries.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2025
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews