Last updated: 9 February 2026
"Staff feel supported by approachable management with good teamwork and robust safety measures, although some agency staffing use needs attention."
2021 targeted inspection: Robust COVID-19 measures including dedicated visiting room, PPE, testing, staff reconfiguration; assured on infection prevention, PPE use and outbreak management.
Per 2019 comprehensive inspection: Staff told us they enjoyed their jobs, understood roles, with comments of 'Good teamwork' and 'very good team leaders'; 2021 staff felt supported by management.
Per 2019 comprehensive inspection: There were enough staff day and night to support needs, monitored levels, but some agency use noted with manager recruiting permanent staff.
Per 2019 comprehensive inspection: Staff completed induction and ongoing training, registered manager met regularly to review performance and development needs.
Per 2019 comprehensive inspection: Staff felt supported by management and each other. People, relatives and staff told us management were approachable and listened to them when they had concerns or ideas.
Per 2019 comprehensive inspection: Dedicated activities co-ordinator provided varied programme including quizzes, games, exercise, music, arts and crafts, entertainers, school visits and outings.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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