Last updated: 9 February 2026
"An open inclusive culture with staff knowing their roles and enough competent staff, although limited activities and basic training hold it back."
Individual risks to people were appropriately assessed, identified and managed. Medicines were stored correctly, stock amounts checked and administration records audited regularly by the registered manager.
There was an open, transparent and inclusive atmosphere within the service. One staff member told us 'because we are such a small team we are good at communicating with each other and we always help each other out'.
There were enough competent staff to provide people with support when they needed it. We saw that there were sufficient numbers of suitably qualified and experienced staff available.
People were supported by staff who had received training in a range of topics relevant to their role including basic core training and specific training modules such as managing behaviour that can challenge.
The registered manager promoted an open and inclusive culture within the service. Staff understood their roles and were clear about their responsibilities.
On the day of our inspection there were limited activities taking place however the registered manager provided evidence of a range of recent outings including a trip to the golf range, visits to the cinema and regular trips out for lunch and shopping.
Activities are basic like outings to the cinema, golf and shopping with limited ones some days, so the role is mostly routine personal care.
On the day of our inspection there were limited activities taking place however the registered manager provided evidence of a range of recent outings that people had taken part in. This included a trip to the golf range, visits to the cinema and regular trips out for lunch and shopping.
Staffing is enough to cover needs but in a small team staff sometimes cover extra or spare shifts.
I think because we are such a small team we are good at communicating with each other and we always help each other out when we need to cover extra or spare shifts.
Only standard training like moving and handling plus some specific modules on behaviour, no funded qualifications or career development.
basic core training such as moving and handling and safeguarding as well as specific training modules such managing behaviour that can challenge
AI Generated
Last inspected: October 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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