Working at Wisteria House Residential Home - Rutland

Staff used unsafe ways to help people move around, and the risks weren't checked or recorded.

we observed the care staff team used techniques which were considered unsafe when supporting people with their mobility needs. We saw there were no records to show the risks associated with these mobilising techniques had been assessed

Only basic activities like crafts, events, and community outings, no dedicated activities coordinator or special programmes.

There were a variety of opportunities for people to engage in activities that mattered to them. This included activities within the home and in the local community. We saw people were engaged in making crafts for the upcoming events at the home.

Only standard training with no specialist courses or funded qualifications mentioned.

Staff were equipped with the skills and information they needed to fulfil their role. They had access to required training. Training records showed staff had received relevant training or there were plans in place for them to complete required training.