Working at Wisma Mulia
Bridge Road, Gloucester, GL2 7HE
Operated by Fountain Housing Association Limited
17 bedsResidential homesHomecare agenciesSupported housing
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.4/10
Key Finding
"Strong safety and enough staff without agency use, plus positive team culture and engaging activities, but no permanent manager and inconsistent supervision."
Safety & Risk
8/10
✓
2021 IPC inspection assured service was safe on infection prevention including PPE, testing, cleaning, admissions; per 2018 medicines received as prescribed, good safeguarding and risk management
Staff Culture
6/10
✓
Per 2018: Staff spoke positively about the support and communication they received, all care staff felt the interim manager and head of care were approachable and that they had access to the skills and support they required
Staffing Levels
6/10
✓
Per 2018: Care staff felt there were enough staff to enable them to safely meet people's needs, 'There is no rush here, We always get the job done. We get to spend time with people'; 2021: The service did not use agency staff
Training & Dev
5/10
!
Per 2018: Care staff told us they had access to the training and support they required; not all staff received structured documented supervision in accordance with the provider and interim manager's expectations
Management
2/10
✕
Per 2018 comprehensive inspection: There was no registered manager however, there was an interim manager in post while the provider recruited a manager
Programmes
6/10
✓
Per 2018: Dedicated activities coordinator created tailored activity profiles, activities included quizzes, art classes, crosswords, dominoes; plans for new activity centre
Points to consider
No permanent manager in place, only an interim one while recruiting.
Per 2018 comprehensive inspection: There was no registered manager however, there was an interim manager in post while the provider recruited a manager
Only standard training with some staff missing regular documented supervision.
Per 2018 comprehensive inspection: Not all staff received structured documented supervision in accordance with the provider and interim manager's expectations
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews