Working at Wirral Christian Centre Trust Limited
Woodchurch Road, Birkenhead, CH41 2UE
Operated by Wirral Christian Centre Trust Limited
39 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Staff feel supported with stable staffing and no agency use, but medicines are not always managed safely."
Safety & Risk
4/10
!
We found medicines were not always managed safely. The temperature of the area the medicines were stored was not monitored and guidance regarding the covert administration of medicines was not always clearly recorded.
Staff Culture
6/10
✓
Feedback regarding the management and quality of service people received was extremely positive from staff. Staff told us they were well supported in their roles, more teamwork and would recommend the home.
Staffing Levels
8/10
✓
No agency staff were used as the staff team covered when people were off sick or on holiday. There were sufficient numbers of staff on duty during the inspection.
Training & Dev
/10
✕
Management
6/10
✓
The registered manager was very responsive to the feedback provided during the inspection. '[Manager] is one of the best we've had.' Staff said they enjoyed their jobs, were well supported and would recommend the home.
Programmes
/10
✕
Points to consider
Medicines not always handled safely, like storage area temperature not checked and unclear guidance for giving hidden meds or as-needed doses.
The temperature near the 'nurses station' where the medicines were stored in a trolley, was not monitored. Guidance regarding covert administration was not always clearly recorded. Not all staff who administered medicines was aware of this guidance.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2022
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews