Last updated: 10 February 2026
"Stable staff team praised by relatives and sufficient staffing support good care, but training gaps in mental capacity and basic activities hold it back."
People were protected from the risks associated with unsafe medicines management.
Feedback from two relatives included: 'The service has a stable staff team and they are great' and 'The staff are relentless in their approach. They are fantastic people.'
Staffing levels were sufficient to ensure people received appropriate levels of care and support.
completion rates for training were satisfactory however gaps were noted in topics such as; Awareness of Mental Capacity Act (MCA), deprivation of liberty safeguards and manual handling training.
The care home had a registered manager in post to provide leadership and direction to the staff team.
each person using the service had been supported to develop a weekly activity plan that took into consideration people's preferred daily routines and individual choices.
Staff training has gaps in key areas like mental capacity and manual handling, so not everyone is fully trained up.
gaps were noted in topics such as; Awareness of Mental Capacity Act (MCA), deprivation of liberty safeguards and manual handling training.
No dedicated activities coordinator or special programmes, just basic weekly plans and community outings.
each person using the service had been supported to develop a weekly activity plan that took into consideration people's preferred daily routines and individual choices.
Staffing meets the minimum ratios needed but nothing extra to make workloads really light.
the service was normally staffed with a minimum of three support workers between 7.45 am and 10:00 pm.
AI Generated
Last inspected: July 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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