Working at Winters Park Care Home
Pategill Road, Penrith, CA11 8RG
Operated by HC-One No.1 Limited
41 bedsResidential homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.6/10
Key Finding
"Robust safety measures and good staff retention support a positive culture, but staffing shortages at mealtimes and irregular supervision are concerns."
Safety & Risk
8/10
✓
The service had acted on lessons learnt from some incidents that had occurred and had put robust measures in place to minimise the risk of these recurring.
Staff Culture
6/10
✓
The registered manager told us that she had a good staff team at the home. Per 2017 comprehensive inspection: staff retention was very good as a number of staff had worked at the home for many years.
Staffing Levels
4/10
!
There were times when staffing levels had not been sufficiently maintained. Per 2017 comprehensive inspection: we noted that there were not enough staff at mealtimes to support people in a timely manner.
Training & Dev
5/10
!
Staff had been provided with appropriate training to help keep their skills and knowledge up to date. Per 2017 comprehensive inspection: Staff supervision sessions were not held regularly.
Management
6/10
✓
The registered manager held regular meetings with key staff to check individual, person-centred strategies were in place to keep people safe.
Programmes
6/10
✓
We observed the activities co-ordinator doing crossword puzzles as a small group activity. Per 2017 comprehensive inspection: visitors to the home included local entertainers and school children from the local community.
Points to consider
Staffing gets stretched at times, especially mealtimes when there are not enough carers to help everyone promptly.
we noted that there were not enough staff at mealtimes to support people in a timely manner. Per 2017 comprehensive inspection
Training covers the basics and some qualifications but supervision meetings happen irregularly.
Staff supervision sessions were not held regularly. Per 2017 comprehensive inspection
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2018
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews