Working at Winsford Grange Care Home

Big safety risks from medication errors like 22 missed doses in four weeks, expired medicines given, and CQC having to make safeguarding referrals themselves.

During a four-week period, there was 22 occasions where people were not given their prescribed medicine, this included topical preparations such as creams. We found one person had been given a medicine, on more than one occasion, that had expired several months previously... CQC made 3 safeguarding referrals from incidents found during the assessment that had not been referred by the provider.

Not enough trained and skilled staff for complex needs like diabetes or epilepsy, causing hospital transfers and unit closures from staffing shortages.

we identified an incident in which a person required transfer to hospital for treatment because there was no qualified staff member on shift competent to meet their needs... We reviewed documentation which evidenced the closure of one of the units was due to staffing difficulties

Major gaps in staff training for key areas like epilepsy, diabetes, catheter care, and infection control, leaving you unable to care safely.

Staff did not always receive adequate training to support people in their care, safely and effectively, including training specific to epilepsy, catheter care, medication awareness and diabetes... Training compliance for safeguarding was at 97%... compliance in infection prevention and control training was 95%, no further training had been undertaken.