Last updated: 9 February 2026
"Staff enjoy a family-like team culture and strong safety practices, but staff retention and advanced training lack detail."
2021 IPC inspection: We were assured that the provider was preventing visitors from catching and spreading infections, meeting shielding and social distancing rules, admitting people safely, accessing testing, managing outbreaks effectively, and had an up-to-date policy.
Per 2018 comprehensive inspection report: Staff told us, 'We all work hard here as a team,' and, 'I look forward to coming to work' and, 'It's like a big family home.'
Per 2018 comprehensive inspection report: Staff told us there were always enough staff and they never felt rushed. They said the staff worked as a team and covered each other's unplanned absences due to sickness.
Per 2018 comprehensive inspection report: New care staff completed the Care Certificate as part of their induction. Staff received training on a comprehensive range of topics... There was a training matrix in place to identify when training was due... Staff received supervision sessions.
Per 2018 comprehensive inspection report: Staff told us they felt supported and one commented that the registered manager was, 'Always willing to listen.' And the provider visited regularly.
Per 2018 comprehensive inspection report: People had access to a range of activities and entertainment. The activity programme included the option of taking part in a range of therapeutic, creative and social activities arranged by the activities coordinator.
Staff numbers are enough so you're not rushed and the team covers sickness, but no details on staff staying long-term or rarely using agency workers.
Staff told us there were always enough staff and they never felt rushed. They said the staff worked as a team and covered each other's unplanned absences due to sickness.
Training covers basics like the Care Certificate and supervisions happen, but no specialist courses or funded qualifications for career growth.
New care staff completed the Care Certificate as part of their induction. Staff received training on a comprehensive range of topics such as safeguarding, medication, communication and health and safety. There was a training matrix in place... Staff received supervision sessions.
Varied activities run by a coordinator like social events and creative stuff, but nothing standout like specialist therapy programmes.
The activity programme included the option of taking part in a range of therapeutic, creative and social activities arranged by the activities coordinator, staff and manager.
AI Generated
Last inspected: March 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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