Last updated: 10 February 2026
"Safe medicines and infection control, sufficient staffing and positive team culture, but no registered manager and limited activities."
Medicines and infection control were both managed safely. Incidents and concerns were reported to the appropriate authorities. Records showed action was taken where necessary and lessons learned.
Staff told us they worked well as a team and were committed to providing high quality care which met people's individual needs. One staff member told us, 'We definitely provide personalised care. We help each other out to make sure we can do our best'.
We found people were supported by sufficient staff to meet their needs. The staff we spoke with felt there were usually enough staff on each shift. One staff member said, 'It's usually ok, especially in the afternoons'.
Staff received training about how to recognise and respond to safeguarding concerns. Staff had been trained in moving and handling.
At the time of our inspection there was not a registered manager in post. A new manager had been in post for three months and planned to apply to register following their period of probation.
Per 2018 comprehensive inspection: There were not always enough activities for people. Staff were responsible for delivering activities... we felt that activities were limited and there was no record of activities provided for people who stayed in their rooms.
No permanent manager registered with the regulator yet, even though the new one is making positive changes.
At the time of our inspection there was not a registered manager in post. A new manager had been in post for three months and planned to apply to register following their period of probation.
No activities programme or coordinator, so the role is mostly routine personal care.
Per 2018 comprehensive inspection: There were not always enough activities for people. Activities were limited and there was no record of activities provided for people who stayed in their rooms.
Only standard mandatory training, no specialist courses or funded qualifications.
Staff received training about how to recognise and respond to safeguarding concerns. Staff had been trained in moving and handling.
AI Generated
Last inspected: February 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp