Working at Winscombe Care Home

Serious medication errors like late doses for 16 people and untrained staff giving drugs make safety unreliable on shifts.

On the first day of our inspection we identified 16 people had not received their morning medicine by 11:11am. We observed staff administering medicine without having completed their medication training

Not enough qualified staff for complex needs, with no checks on skills for things like feeding tubes or meds.

The provider did not make sure there were enough qualified, skilled and experienced staff... Staff competence in relation to percutaneous endoscopic gastrostomy(PEG tubes... and the administration of medicine was not monitored or assessed effectively.

Big training gaps mean staff lack skills for residents' conditions like cerebral palsy, insulin, or EpiPens.

staff had not received training in respect of cerebral palsy despite several people living with the condition. Staff were not always appropriately trained in respect of administering insulin or in their ability to use an EpiPen safety.