Working at Wingham Court Care Home
Oaken Lane, Claygate, KT10 0RQ
Operated by Bupa Care Homes (AKW) Limited
73 bedsNursing homes
Workplace Score
7.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.7/10
Key Finding
"Outstanding activities and programmes alongside strong leadership, good training and a supportive team, although occasional agency staff use is a drawback."
Safety & Risk
7/10
✓
Medicines were managed in a safe way... We did raise with the management team that the recording on the MAR chart for three people was not always clear... Sharps were also not being stored... safely. The management team addressed this immediately.
Staff Culture
8/10
✓
Staff told us that they felt valued and supported. One told us, 'There is really good teamwork here and career progression is discussed in supervision.' Another said, 'This place has blown me away; the staff are great; and you can have lovely relationships with people.'
Staffing Levels
7/10
✓
People and relatives fed back there were enough staff... Staff told us that there were enough staff on duty. One told us, 'We are assigned to about four or five residents which is ok, it feels there is enough staff.' The registered manager... 'If we can't cover with our own staff, we will use agency.'
Training & Dev
8/10
✓
Staff completed a full induction... Clinical staff told us that they had regular training to refresh their skills... on meeting the needs of people with an acquired brain injury... Staff were complimentary about the training available to them. One member of staff told us, 'The training is good.'
Management
8/10
✓
People and relatives were complimentary about the registered manager. Comments included, 'The manager is right on it with everything; always keeping an eye and checking things are kept to a high standard. Staff never seem to be wary of approaching her for advice'
Programmes
9/10
✓
People were supported with activities... Creative Arts department... online exhibition... video about substance abuse... virtual reality sessions... ice skating... dream for Wingham... 'Memphis' themed day... assistive technology, including the use of eye gaze.
Points to consider
Staffing levels are good but they use agency staff sometimes if they can't cover shifts with their own team.
If we can't cover with our own staff, we will use agency.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews