Working at Wingfield Road
22 Wingfield Road, Trowbridge, BA14 9ED
Operated by Parkcare Homes (No.2) Limited
5 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Stable staffing and a supportive team culture, although training and activities lack specialist mental health focus and dedicated coordination."
Safety & Risk
7/10
✓
Safeguarding processes were in place and staff knew how to report concerns. Risk management systems were effective and incidents were analysed for trends.
Staff Culture
8/10
✓
Staff told us the team was stable and they worked well together. 'I love working at the house. I feel supported.'
Staffing Levels
8/10
✓
Staff told us the staffing was stable and there were no vacancies. The team was stable and people received continuity of care from staff that knew them.
Training & Dev
6/10
✓
Staff attended mandatory training including autism awareness and managing difficult behaviours, with induction and Care Certificate in place.
Management
7/10
✓
Staff told us the manager was approachable. The registered manager organised governance meetings and acted on shortfalls with action plans.
Programmes
6/10
✓
People joined groups and clubs, worked at a farm, built a shed, had part-time employment, and went on shopping and coffee trips.
Points to consider
Training covers basics like mandatory courses and behaviour management but lacks specialist mental health training matched to residents' needs.
Staff told us they received basic mental health training during induction but not specific to one person's medical condition.
Activities include outings, crafts, and jobs like farm work but no dedicated coordinator or specialist therapeutic programmes.
People told us how they kept busy. There were people that had joined groups and attended clubs. One person worked at a farm everyday and another worked on building a shed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews