Working at Windy Knowe Nursing Home
15 Waterford Road, Oxton Birkenhead, CH43 6US
Operated by Windy Knowe Limited
49 bedsNursing homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"Staff feel part of a team with positive management and regular training, but inconsistent staffing and no dedicated activities coordinator hold it back."
Safety & Risk
7/10
✓
Per 2021 targeted inspection: The registered manager ensured there were effective infection prevention and control (IPC) procedures... Per 2019: Medicines were managed safely... People were protected from the risk of abuse... referrals had been made.
Staff Culture
6/10
✓
Per 2019 comprehensive inspection: Staff said they felt that they were part of a team... We observed warm and caring interactions between staff and people using the service.
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: During the inspection we saw that there appeared to be an appropriate number of staff on duty. However, the feedback we received from visitors indicated that this was not always the case... recruitment was ongoing.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff received regular training, supervisions, attended staff meetings and had regular practice checks... regular additional training to improve their skills and knowledge.
Management
6/10
✓
Per 2019 comprehensive inspection: Visitors and staff spoke positively about the manager. Staff said they felt that they were part of a team.
Programmes
5/10
!
Per 2019 comprehensive inspection: The activities co-ordinator had recently left however... the staff were continuing with the activities... arranged for a pantomime... regular social events specifically for families and people. This was an afternoon tea... Saturday breakfast.
Points to consider
Staffing levels look okay on inspection but visitors say they are not always enough and the home is still recruiting more staff.
Per 2019 comprehensive inspection: the feedback we received from visitors indicated that this was not always the case. This feedback was shared with the registered manager who informed us that recruitment was ongoing.
No full-time activities coordinator anymore so the job is basic events run by care staff like family teas and a pantomime.
Per 2019 comprehensive inspection: The activities co-ordinator had recently left however the provider and registered manager assured us that the staff were continuing with the activities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews