Working at Windsor House

Systems were in place to protect people from abuse. Risk assessments accurately identified risks. Medicines were managed safely and incidents analysed monthly to prevent re-occurrence.

One staff member commented, 'We [staff] are well supported, we work well as a team.' Staff said they felt well-supported.

Staff comments included, 'There are loads of training opportunities', 'I'm doing a leadership course' and 'We do face-to-face and e-learning training.' Staff received regular supervision and appraisal.

Staff and people said they were supported. They were positive about the registered manager. They all told us the registered manager was approachable and they were listened to.

People took part in a range of activities based on their interests including baking, walking, arts and crafts, knitting, horse riding, bingo and painting plus community outings like shopping, park visits, meals out, discos, bowling, cinema and holidays.