Working at Windsor Court
Sandbeck Way, Wetherby, LS22 7DN
Operated by Ideal Carehomes (Number One) Limited
66 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Staff feel well supported by great management in a positive culture with safe practices, although adequate staffing without strong retention and activities without specialist programmes hold it back."
Safety & Risk
8/10
✓
People were protected from the risk of abuse... Risks to people's safety and welfare were identified and managed... People's medicines were managed safely... Accidents and incidents were recorded and reviewed to look for trends or patterns.
Staff Culture
8/10
✓
Staff told us they enjoyed working at Windsor Court, one said, 'I look forward to coming to work.' People and staff spoke positively about the way the service was managed.
Staffing Levels
6/10
✓
There were enough suitably trained and competent staff to keep people safe and meet their needs. Staffing levels were monitored and adjusted to take account of changes in people's needs.
Training & Dev
7/10
✓
New staff had induction training which included shadowing... Training was provided in face to face sessions and by e-learning... Regular one to one supervision meetings and annual appraisals provided staff with the opportunity to discuss their support, training and development needs.
Management
8/10
✓
Staff told us they had access to all the training they needed and said they felt very well supported. One staff member said, 'I've worked in care for six years and this is the best place I've worked in, the management are great.'
Programmes
6/10
✓
Activities offered included outings to the town for market day, quizzes, films, flower arranging, bingo, bowls and keep fit classes. We saw people playing scrabble, taking part in a quiz and enjoying a visit from a petting zoo.
Points to consider
Staffing is adequate to meet needs, but no details on low staff turnover or avoiding agency workers.
There were enough suitably trained and competent staff to keep people safe and meet their needs.
Regular activities like quizzes, bingo, outings and pet visits keep things varied, but no specialist programmes or coordinator to enrich the role.
Activities offered included outings to the town for market day, quizzes, films, flower arranging, bingo, bowls and keep fit classes.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews