Working at Windsor Court Residential Home
44-50 Windsor Road, Stockton On Tees, TS18 4DZ
Operated by Oxbridge Care Limited
32 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Strong safety practices, supportive leadership, good training and a family atmosphere, although staffing is adequate and activities basic."
Safety & Risk
8/10
✓
2021 targeted inspection: Assured on all IPC measures including PPE use, testing, cleaning schedules, outbreak management, admissions; investments like fog machine. Per 2018: medicines managed safely, robust recruitment, incidents analysed.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff described 'family orientated' atmosphere, 'open and honest culture,' enjoyed work; positive feedback from staff, people and relatives.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: 'there were enough staff on duty to meet people's needs' and 'sufficient staff were on duty each day and night,' with adjustments made after staff feedback on busy times.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: robust training programme with Care Certificate induction, shadowing, level 3 diplomas, regular supervisions; 2021: staff training on infection control, COVID-19 and PPE.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff spoke positively about the new manager and deputy, 'manager and deputy are really good, good team effort, open and honest culture.' 2021: registered manager and deputy provided clear leadership on infection control with spot checks.
Programmes
6/10
✓
Per 2018 comprehensive inspection: part-time activities coordinator provided varied activities including outings to seaside, small pet visits, baking, crafts, music, floor bowling.
Points to consider
Staffing is adequate to meet needs but nothing special, with no mentions of stable teams or light workloads.
Per 2018 comprehensive inspection: 'there were enough staff on duty to meet people's needs' and staff surveys noted busy times before increases.
Activities are regular and varied with a part-time coordinator but mostly basic like crafts and outings, no specialist approaches.
Per 2018 comprehensive inspection: 'part time activities co-ordinator to ensure... outing to the seaside, small pet visits, baking and crafts'.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews