Working at Windsor Court
Bartholomew Avenue, Goole, DN14 6YN
Operated by HC-One Limited
77 bedsNursing homesResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Managers on site daily and a positive, empowering culture stand out, but staffing levels sometimes concern relatives."
Safety & Risk
7/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty. Incidents and accidents were reviewed openly; changes were made to care when needed.
Staff Culture
7/10
✓
There was a culture of learning and growth within the service. Staff told us they felt empowered and that they were all working to a shared goal.
Staffing Levels
5/10
!
There was enough staff to provide safe care, however feedback from relatives and people suggested at times staffing levels could be improved. The provider was continuing to review the staff provision.
Training & Dev
6/10
✓
Staff were trained and confident in their roles. Management and senior leaders supported staff to develop and provided opportunities to learn new skills.
Management
7/10
✓
The registered manager and senior team were on site daily to support the service. People, relatives and staff felt they could approach the manager at any time and concerns would be dealt with quickly.
Programmes
6/10
✓
People could take advantage of an activities schedule in the service. Staff were working hard to increase the activities provision, tailoring opportunities to peoples interests; recently employed a second Activities coordinator.
Points to consider
Staffing levels are enough for safe care but some relatives say there is not always enough staff.
feedback from relatives and people suggested at times staffing levels could be improved. One family member... answered, “Absolutely no way.”
Only standard training and support to learn new skills, no specialist courses or funded qualifications mentioned.
Staff were trained and confident in their roles. Management... supported staff to develop and provided opportunities to learn new skills.
Activities programme has a coordinator and schedule but no named specialist programmes or strong community partnerships yet.
People could take advantage of an activities schedule... Staff were working hard to increase the activities provision... and working to build stronger relationships within the local community.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews