Last updated: 10 February 2026
"Staff know how to spot and report abuse, receive regular supervisions and enjoy activities like fitness sessions and growing produce, but new staff files sometimes miss photo ID proof."
Staff had undertaken safeguarding training and understood their responsibilities to report any recognised potential abuse. A member of staff told us, 'When I see abuse I will report it...'
Observations during our assessment demonstrated the deployment of staff was appropriate and there were enough staff to meet people’s needs.
Staff received regular supervisions to discuss their performance and identify any training needs. The manager also held regular staff meetings.
The service arranged for a fitness instructor to visit weekly and run exercise sessions... some people participated in growing fruits and vegetables. They then sold these items at a local market.
Staffing levels are fine but new staff files sometimes miss photo ID proof.
We found the provider did not always have photographic identifications in staff file. However, the registered manager assured us this would be addressed promptly.
AI Generated
Last inspected: August 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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