Working at Windmill Lodge Ltd

Staff had received training on recognising and reporting abuse... Medicines were stored safely, and records were completed accurately.

A staff member said, 'The line manager and the managers keep on having listening ears as this how we can keep on improving the service...'

The registered manager told us the home had no vacancies and the staff team were committed to the service provided.

Staff received the appropriate training for their roles. This included positive behaviour support, supporting Autistic people and people with a learning disability.

Staff were positive about their leadership. A staff member said, 'The line manager and the managers keep on having listening ears... the team as well is an important stakeholder...'

People attended day centres, went for walks, and went swimming and to the theatre, went on holiday and also enjoyed time at home playing games. Another person was part of a Lego building programme at the library.