Last updated: 10 February 2026
"Supportive manager and strong training with regular supervision, but staff vacancies cause busier shifts and activities lack a dedicated coordinator."
2021 targeted inspection: Assured provider preventing infections, using PPE effectively, accessing testing, promoting safety through hygiene, up-to-date IPC policy; staff ideas implemented to reduce COVID risks.
Per 2017 comprehensive inspection: Relatives commented 'Very good manager' and 'One of the best managers they have ever had.' Staff: open culture based on clear values, processes to monitor and improve.
Per 2017 comprehensive inspection: 'usually three care staff on duty in the day. There were currently two staff vacancies... agency staff were not used and existing staff and the registered manager covered'
Per 2017 comprehensive inspection: staff had completed training in autism and epilepsy... five of the nine care staff had undertaken a professional qualification in social care. Staff received regular supervision and an annual appraisal
Per 2017 comprehensive inspection: Staff told us of the registered manager 'We all like him. He is approachable and he knows what we are on about.' They also told us the registered manager was 'Supportive' to staff. Works 15 hours weekly on the floor.
Per 2017 comprehensive inspection: People had individual timetables with activities including trampolining, swimming, drumming, music and dance, sensory room, town trips, library, shopping.
No dedicated activities coordinator or specialist programmes, so the role is supporting personal timetables with trips and hobbies but lacks extra creative variety.
Per 2017 comprehensive inspection: Each person had their own timetable tailored to their needs and interests. People were able to participate in a range of activities... trampolining, swimming, drumming... sensory room... trips into town
Two staff vacancies covered by the team and manager with no agency, which could mean busier shifts at times.
Per 2017 comprehensive inspection: There were currently two staff vacancies. The registered manager believed it was important... so agency staff were not used and existing staff and the registered manager covered these vacant shifts
AI Generated
Last inspected: August 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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