Working at Wilton Manor Care Home

Risks associated with people's health... were assessed, monitored and mitigated... These measures had been effective in reducing the number of falls... The provider has a very proactive approach to falls prevention.

Staff were highly skilled and motivated in their role. One member of staff said, 'My progress is regularly reviewed and I feel management are heavily invested in me succeeding. I have learnt so much.'

The provider's internal learning and development programme had resulted in many staff taking on more senior roles and responsibility. The registered manager was dedicated to this programme and actively participated mentored and championed staff development.

The provider had initiated a scheme to 'bring the garden inside'... mobile gardening facility... Where possible... people were encouraged to help with decorating... these activities mirrored some people's hobbies... helped engage people in meaningful occupation. The service had achieved accreditation in the Six Steps Programme.