Working at Wilton Lodge - Care Home
402 Holderness Road, Hull, HU9 3DW
Operated by H I C A
49 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Supportive and approachable management with an inclusive culture, although staffing pressures mean covering extra shifts and training is mostly mandatory."
Safety & Risk
6/10
✓
2022: 'We were assured the provider was preventing... infections... accessing testing... infection outbreaks... policy up to date'; 'somewhat assured... PPE... cleaning... registered manager told us they are reviewing'
Staff Culture
7/10
✓
Per 2017 comprehensive inspection: staff described culture as 'Inclusive,' 'Approachable', 'Productive' and 'Efficient'; 'The manager is easy to speak with and receptive to our moods'
Staffing Levels
5/10
!
2022: 'The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures'; Per 2017: 'Staffing numbers were sufficient... staff told us they covered shifts when necessary'
Training & Dev
5/10
!
Per 2017 comprehensive inspection: 'staff received the training... staff training record (matrix)... induction programme... regular one-to-one supervision... annual appraisals... mandatory training'
Management
7/10
✓
Per 2017 comprehensive inspection: 'management style of the registered manager... open, inclusive and approachable'; staff said 'The registered manager is very supportive and encouraging. They instil confidence'
Programmes
6/10
✓
Per 2017 comprehensive inspection: 'Activities were held... with staff and an activities coordinator... craft sessions, quizzes and themed events... bingo... out to the pub... trips to Paull and Bridlington'
Points to consider
Staff numbers meet basic needs but you might need to cover extra shifts and COVID caused staff pressures they had to manage specially.
2022: 'measures in place to mitigate the risks associated with COVID-19 related staff pressures'; 2017: 'Staff told us they covered shifts when necessary'
Training is just the usual mandatory stuff, inductions and check-ins with no specialist courses or paid-for qualifications mentioned.
Per 2017: 'mandatory training... induction programme, received regular one-to-one supervision and took part in a staff appraisal scheme'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews