Working at Wilson Lodge

At this inspection we found improvements had been made and the provider had effective safeguarding systems in place and all the staff we spoke with had a good understanding of what to do to make sure people were protected from harm or abuse.

Staff told us they enjoyed working with the people they supported. One member of staff said, 'The best part of my job is working with staff and the residents [people] here, caring for them.'

Staff told us, and records confirmed, they were supported through training and guidance to provide effective care for people. Staff were able to give examples of how training had impacted on the care they provided.

People were supported to enjoy a range of activities. We saw people accessed activities in the community such as visits to the aqua pool and pub meals. There was an activity room within the service.