Last updated: 10 February 2026
"Respected and approachable leadership with strong safety, although staffing lacks strong retention and training is basic."
Staff had received safeguarding training and had the required skills... Medicines were managed safely. The registered manager recorded any accidents and incidents and identified themes and trends.
Staff we spoke with told us that they felt the registered manager was approachable and listened to them. One staff member said, 'The best thing about [registered manager's name] is that they are one of us'.
There was enough staff to meet people's needs. Staff we spoke with confirmed that they felt the staff numbers were sufficient.
Staff received training that enabled them to support people in the most effective way. Staff received monthly supervisions with the registered manager.
The home was run well by a registered manager who was held in high regard by people, their relatives and staff. The registered manager had a good oversight of the service and improvements had been made as a result of feedback received.
People had access to a variety of meaningful activities. The service had an activities coordinator... We saw pictures of people enjoying activities and there was a craft session taking place.
Staffing is adequate with enough people to cover shifts and a sickness policy, but no details on low staff turnover or minimal agency use.
There was enough staff to meet people's needs... 'There are always enough staff here. We do have a policy that we use if people do ring in sick'.
Training meets basic needs with monthly supervisions, but no specialist courses or funded qualifications mentioned.
Staff received training that enabled them to support people in the most effective way. Staff received monthly supervisions with the registered manager.
Activities include crafts and sessions by a coordinator, but no specialist programmes or innovative approaches described.
The service had an activities coordinator... We saw pictures of people enjoying activities and there was a craft session taking place.
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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