Working at Wilmington Manor Care Home
Common Lane, Dartford, DA2 7BA
Operated by Bupa Care Homes (CFChomes) Limited
50 bedsNursing homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Supportive management and strong safety practices, but unclear staff retention and limited career training."
Safety & Risk
8/10
✓
Medicines were managed and administered safely. There were reliable arrangements for ordering, administering and disposing of medicines. The service had up-to-date policies for infection control... audits completed monthly. (Per 2019 and 2021 inspections)
Staff Culture
7/10
✓
Staff consistently told us there was a positive management structure in place that was open, transparent and supportive. (Per 2019 comprehensive inspection)
Staffing Levels
6/10
✓
Staff told us they felt there was enough staff as they could take time to talk with people and not be task orientated. (Per 2019 comprehensive inspection)
Training & Dev
6/10
✓
The provider maintained a record of training that staff had completed. This included courses which the provider considered as mandatory... Additional training was available to staff in specific conditions. (Per 2019 comprehensive inspection)
Management
7/10
✓
Staff said the management team were open to suggestions and approachable. The management team demonstrated an open and positive approach to learning and development. (Per 2019 comprehensive inspection)
Programmes
6/10
✓
Activities were co-ordinated by an activity team every day. The programme was varied and inclusive of all. (Per 2019 comprehensive inspection)
Points to consider
Enough staff to meet needs and chat with residents, but no info on agency workers or long-term staff retention.
Staff told us they felt there was enough staff as they could take time to talk with people and not be task orientated. (Per 2019 comprehensive inspection)
Training covers basics and some extras like palliative care, but no funded qualifications or career development paths.
The provider maintained a record of training that staff had completed. This included courses which the provider considered as mandatory... Additional training was available to staff in specific conditions. (Per 2019 comprehensive inspection)
Varied daily activities with a team including gardening and school visits, but no specialist or innovative programmes.
Activities were co-ordinated by an activity team every day. The programme was varied... The management team had set up links with a local school. (Per 2019 comprehensive inspection)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews