Last updated: 9 February 2026
"Positive culture and strong leadership support a happy team, but uncertain staff stability and basic training hold it back."
Safeguarding training was mandatory, staff were aware of the processes... Risks were assessed and checked to ensure individuals safety... People received their medicines safely.
There was a positive culture within the home. One person commented, 'The staff work as a team, and this makes for a happy place.' One staff member told us, 'I enjoy making people happy and safe... Staffing and management are brilliant.'
The provider had ensured appropriate staffing arrangements were in place to meet everyone's needs. One person told us, 'When I need help I don't feel rushed, The staff are patient and caring.'
Per 2018 comprehensive inspection: Training records we looked at confirmed staff had received training that supported them in their role. Staff told us, 'We do online training and in house. The training is good'
People and relatives spoke positively about the way the service was managed and the registered manager's leadership style. One relative told us, 'I understand the importance of good leadership. The staff follow the lead of the person in charge. The staff are good caring people and have a great example to follow in the manager.'
Per 2018 comprehensive inspection: There was a dedicated activities co-ordinator... Activities offered to people included, lets exercise, lets make music, quiz games, arts and crafts, baking, bingo, reminiscing with me, beauty therapy, dancing and gardening.
Staff numbers are enough to meet needs but no details on team stability or avoiding agency workers.
There were sufficient staff to care for people.
Staff get basic and some NVQ training plus supervisions, but no specialist courses or career development funded.
Per 2018 comprehensive inspection: Training records we looked at confirmed staff had received training that supported them in their role... 'The mandatory training is ongoing, I have just finished my NVQ level three.'
Varied group activities like arts, crafts, bingo and gardening run by a coordinator, but no specialist or innovative programmes.
Per 2018 comprehensive inspection: Activities offered to people included, lets exercise, lets make music, quiz games, arts and crafts, baking, bingo... gardening.
AI Generated
Last inspected: January 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp