Working at Willow View
63b Boreham Road, Warminster, BA12 9JX
Operated by Autonomy Life Ltd
2 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.1/10
Key Finding
"Strong training and staff continuity with good safety, but no registered manager and unvaried activities hold it back."
Safety & Risk
8/10
✓
Risk assessments were in place for a range of areas and are reviewed and updated regularly or when needed in response to an incident.
Staff Culture
6/10
✓
Staff we spoke with felt supported by the manager. One member of staff told us, 'We work as a team, we all work together.'
Staffing Levels
7/10
✓
There was a continuity of care provided by a core group of four workers.
Training & Dev
8/10
✓
The manager was an accredited positive behaviour support trainer and had provided a two day course for all staff. The service had out-sourced autism training from the local authority.
Management
3/10
✕
There was not a registered manager in post.
Programmes
3/10
✕
Activity provision was not as varied as it could be. Key activities that were important to the person had stopped.
Points to consider
No permanent manager registered yet, so leadership stability might be an issue.
There was not a registered manager in post.
Activities not varied enough and some key ones stopped, so the role is mostly routine care.
Activity provision was not as varied as it could be. Key activities that were important to the person had stopped.
Manager splits time with another home, even though staff feel supported day to day.
In addition to managing Willow View, the manager was also the manager at a nearby small service.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews