Working at Willow Lodge Care Home

Medication wasn't always given correctly or on time, and running out of epilepsy drugs caused a seizure and hospital visit.

Medicines were not always administered in line with the prescriber's instructions... The lack of effective reconciliation processes had led to the service running out of a person's epilepsy medicines. The person was admitted to hospital after experiencing a seizure

Manager missed big problems with medication safety until inspectors told them.

The registered manager was not aware of the concerns identified until we shared the information with them.

Only basic activities like weekly physio exercises, bean bag games, and some outings to cafes, no special programmes or coordinator.

There's a young man who comes of a Tuesday who does physiotherapy. He does exercises and throwing a bean bag through the right colour hoop... A person had 1-1 support to enable them to participate in activities... visiting local cafes and shops.