Working at Willow House Residential Home
396 Halifax Road, Liversedge, WF15 6NG
Operated by Willow House Residential Home
30 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Staff feel supported by an approachable manager with enough trained staff and robust safety, but activities are basic and lack variety."
Safety & Risk
7/10
✓
Systems and processes were in place to ensure people were protected from abuse and avoidable harm. Oversight of safeguarding was robust and concerns were effectively managed. Risks to people’s health and safety were robustly assessed, monitored and mitigated.
Staff Culture
6/10
✓
Staff told us they felt supported by the manager who was approachable. One staff member told us, “We have more time for residents here. We have time to talk to people.”
Staffing Levels
6/10
✓
There were enough suitably trained staff to meet people's needs without delay. Staff told us they had time to spend with people.
Training & Dev
6/10
✓
The provider made sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development.
Management
6/10
✓
Staff told us they felt supported by the manager who was approachable.
Programmes
4/10
!
“They do have different activities. We have a singer, or do exercise class, things like that.”
Points to consider
Only basic activities like singers and exercise classes, so the role lacks creative variety beyond routine care.
“They do have different activities. We have a singer, or do exercise class, things like that.”
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews