Last updated: 9 February 2026
"Staff feel supported by a lovely manager in a calm happy atmosphere with strong safety, although recent recruitment challenges and no activities coordinator need attention."
People were protected from risks associated with their health, safety and welfare. Risk assessments were personalised and considered people's individual needs and abilities. Staff knew who to report concerns about people's safety to.
The service had a calm and happy atmosphere. Staff felt well-supported... A staff member said, 'The manager's lovely, really supportive of staff, and listens to us.'
There were enough staff employed and on duty to meet people's needs. The service had faced some recruitment challenges, but these were resolving, and there was an established and experienced core staff team who knew people well.
Ongoing training was both general and specific to the needs of the people being supported. This included training on positive behaviour support, epilepsy, equality and diversity, and supporting people diagnosed with autism.
Staff felt well-supported by the manager and directors. A staff member said, 'The manager's lovely, really supportive of staff, and listens to us. We can raise anything we like.'
People followed their interests and took part in activities they liked and had chosen themselves. These included attending college, shopping, eating out, discos, and using local parks.
Staff numbers meet needs including one-to-one support, but there were recent hiring difficulties now being sorted out.
The service had faced some recruitment challenges, but these were resolving, and there was an established and experienced core staff team who knew people well.
Activities focus on community outings and personal choices like shopping and college, with no dedicated coordinator or specialist programmes.
People followed their interests and took part in activities they liked and had chosen themselves. These included attending college, shopping, eating out, discos, and using local parks.
AI Generated
Last inspected: July 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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