Working at Willow Gardens Care Home
Hampshire Lakes, Yateley, GU46 7AG
Operated by Anchor Hanover Group
36 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Strong management, innovative activities and a person-centred culture stand out, but unclear staff stability and basic training without specialist courses are drawbacks."
Safety & Risk
7/10
✓
The provider had policies and procedures in place designed to protect people from the risk of suffering harm and abuse. Risk assessments were in place... Medicines were stored safely and securely.
Staff Culture
7/10
✓
The registered manager and provider ensured there was a person-centred, open and inclusive environment for people to live and staff to work.
Staffing Levels
6/10
✓
People's needs were met by suitable numbers of staff.
Training & Dev
6/10
✓
All staff completed training which the provider considered mandatory... Staff were further supported in their work through regular supervision sessions.
Management
7/10
✓
People, relatives, staff and professionals all spoke highly of the registered manager.
Programmes
8/10
✓
Magic table... links with five schools... puppy... rooftop terrace... wellness centre.
Points to consider
Staff numbers meet needs but no details on team stability or agency use.
People's needs were met by suitable numbers of staff.
Training covers mandatory topics and includes supervisions but no specialist courses or funded qualifications.
All staff completed training which the provider considered mandatory... regular supervision sessions.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews