Working at Willow Brook House
77 South Road, Corby, NN17 1XD
Operated by St. Matthews Limited
43 bedsNursing homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.8/10
Key Finding
"Staff feel confident in the new management team with stable staffing and good training, but inconsistent safety measures and basic activities need attention."
Safety & Risk
5/10
!
Risks to people's care had been identified but the measures in place to mitigate those risks were not always consistently applied.
Staff Culture
6/10
✓
People, their relatives and staff felt listened to. Staff felt able to speak up.
Staffing Levels
6/10
✓
Staff had been recruited and there was no longer a reliance on the use of agency staff.
Training & Dev
6/10
✓
We saw from the provider's training matrix that an average of 93% had been reached in staff completing all mandatory training.
Management
6/10
✓
Staff felt able to speak up and had confidence in the new management team.
Programmes
5/10
!
We saw people take part in an exercise group provided by an independent fitness company, a karaoke session and a couple of people went out for a walk.
Points to consider
Staff sometimes miss key risk measures, like not putting on special socks for low blood pressure.
one person's care plan stated staff must ensure person wears anti-embolic socks to help relieve their low blood pressure. We found the person was not wearing the socks and the staff we spoke with were not aware
Just basic group activities like exercise, karaoke and baking, so the role stays mostly routine personal care.
people take part in an exercise group... karaoke session... last week we did bake, everyone loves making pizza
New handover sheets for health updates not yet in use, so shifts might miss important changes.
the provider was in the process of developing a handover document to ensure all nursing staff were easily and fully appraised of people's current health condition
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2024
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews