Working at Willoughby Grange Care Home
Willoughby Road, Boston, PE21 9EG
Operated by Pristine Care Consortium Limited
39 bedsNursing homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.1/10
Key Finding
"Clear leadership and up-to-date training create a supportive culture, but risk assessments not always updated or detailed enough and staffing sometimes stretched hold it back."
Safety & Risk
4/10
!
Of the seven care records we reviewed two peoples risk assessments were not updated in a timely manner or did not always contain enough information.
Staff Culture
6/10
✓
There was a positive and open culture at the service. Staff felt supported by the registered manager and management team.
Staffing Levels
6/10
✓
There were enough trained staff deployed... mixed response from staff... One staff member said, 'We are able to cope but could do with more staff.'
Training & Dev
7/10
✓
Staff were up to date in their mandatory training. The registered manager encouraged additional training and learning.
Management
7/10
✓
The registered manager promoted an open culture, with clear consistent leadership, staff felt supported in their roles.
Programmes
6/10
✓
As well as two activity staff members being in post there was also a volunteer... taken [relative] out into the town... equestrian centre.
Points to consider
Risk assessments for falls and choking were not always up to date or detailed enough for staff to manage safely.
Of the seven care records we reviewed two peoples risk assessments were not updated in a timely manner or did not always contain enough information to allow the staff team to care for the person effectively.
Staffing is adequate but some staff say they could do with more help to avoid being stretched.
One staff member said, 'We are able to cope but could do with more staff.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2021
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews