Last updated: 9 February 2026
"Clear leadership and up-to-date training create a supportive culture, but risk assessments not always updated or detailed enough and staffing sometimes stretched hold it back."
Of the seven care records we reviewed two peoples risk assessments were not updated in a timely manner or did not always contain enough information.
There was a positive and open culture at the service. Staff felt supported by the registered manager and management team.
There were enough trained staff deployed... mixed response from staff... One staff member said, 'We are able to cope but could do with more staff.'
Staff were up to date in their mandatory training. The registered manager encouraged additional training and learning.
The registered manager promoted an open culture, with clear consistent leadership, staff felt supported in their roles.
As well as two activity staff members being in post there was also a volunteer... taken [relative] out into the town... equestrian centre.
Risk assessments for falls and choking were not always up to date or detailed enough for staff to manage safely.
Of the seven care records we reviewed two peoples risk assessments were not updated in a timely manner or did not always contain enough information to allow the staff team to care for the person effectively.
Staffing is adequate but some staff say they could do with more help to avoid being stretched.
One staff member said, 'We are able to cope but could do with more staff.'
AI Generated
Last inspected: October 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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