Working at Willis Lodge Care Home

People felt safe at this home. They received their medicines when needed. However, changes to people's care records had not always been completed in a timely manner following increased risk.

There were enough suitably qualified and experienced staff to keep people safe and to provide safe care. People told us staff were there when needed.

Staff felt well trained and supported to carry out their role effectively. Staff had completed training specifically designed to enable staff to understand the learning disability.

People and staff liked the registered manager and found them to be approachable and well-meaning. There was a positive atmosphere and culture at the home.

A person told us they liked exercising and staff had supported them to go swimming and bike riding. Another person praised the activities and liked the trips out of the home.