Working at William Court and Nunn Court
9 Glebe Road, Nottingham, NG2 6DS
Operated by Broadoak Group of Care Homes
12 bedsResidential homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.6/10
Key Finding
"Staff handle safety incidents well with enough staff on duty, but no permanent manager and basic activities without structure hold it back."
Safety & Risk
8/10
✓
Staff managed incidents affecting people's safety well. Staff recognised incidents and reported them without delay, the deputy manager investigated incidents and shared lessons learned.
Staff Culture
6/10
✓
Staff felt supported by the management team and said they felt able to raise concerns with both the deputy manager and area manager.
Staffing Levels
7/10
✓
The providers dependency tool ensured staffing levels were determined on people's individual needs, staff rotas we reviewed demonstrated there were always enough staff on duty.
Training & Dev
6/10
✓
Staff received training in safeguarding and understood what concerns were and who they should report them to. Staff received training in medicine and had their competency assessed.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. However, the provider was in the process of recruiting a manager to support the deputy manager.
Programmes
4/10
!
one person told us, 'I love all the staff here but [staff member] is just my favourite, they help me with everything I need and take me shopping which I really like.'
Points to consider
No permanent manager in post, so leadership and oversight feels less stable even with deputy support.
At the time of our inspection there was not a registered manager in post. However, the provider was in the process of recruiting a manager to support the deputy manager.
Basic activities like shopping outings with no coordinator or structured programme, so the role stays mostly routine personal care.
one person told us, 'I love all the staff here but [staff member] is just my favourite, they help me with everything I need and take me shopping which I really like.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2022
Good
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews