Working at Willett House
10 Kemnal Road, Chislehurst, BR7 6LT
Operated by Mission Care Management
37 bedsNursing homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Enough staff to meet needs and strong COVID safety measures, although they rely on agency workers when required."
Safety & Risk
8/10
✓
The provider had a COVID-19 specific policy, risk assessments and contingency plans in place to support staff as government guidance changed; which they had followed throughout the COVID-19 pandemic.
Staff Culture
/10
✕
Staffing Levels
6/10
✓
There were enough staff to meet people's needs. Where required dedicated agency staff could be block booked to ensure they only worked at Willett House.
Training & Dev
/10
✕
Management
/10
✕
Programmes
/10
✕
Points to consider
Staffing is adequate but they use agency workers when required even if managed well.
Where required dedicated agency staff could be block booked to ensure they only worked at Willett House.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews