Last updated: 10 February 2026
"Low staff turnover, no agency reliance and strong infection control, although activities lack specialist programmes."
Good practice in infection control: correct PPE, enhanced cleaning schedules, social distancing, up to date policy, regular testing (2021 targeted inspection).
Open and inclusive culture where people, relatives and staff have a say, warm atmosphere, staff updated via meetings. Per 2019 comprehensive inspection.
Low staff turnover, no reliance on agency staff, staffing levels maintained via dependency tool and team cover. Per 2019 comprehensive inspection.
Training plan updated, staff supported for nationally recognised qualifications, supervision and appraisals in place. Per 2019 comprehensive inspection.
Registered manager accessible with open door, available daily, acts on feedback from surveys and meetings. Per 2019 comprehensive inspection.
Activities co-ordinator employed providing range of activities, personalized touches like bird feeders, pet support membership. Per 2019 comprehensive inspection.
There is an activities coordinator running regular events and some personal touches, but no specialist programmes or innovative approaches to make the role more varied.
An activities co-ordinator was employed to support people in thinking about, planning and organising the activities they were interested in. Per 2019 comprehensive inspection.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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