Working at Wilfred Geere House
310 Highfield Road, Bolton, BL4 0PG
Operated by Bolton Council
30 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Staff feel well supported by management with good training and strong safety practices, but staffing shortages relying on agency workers and basic activities hold it back."
Safety & Risk
8/10
✓
We were assured that the provider was admitting people safely... using PPE effectively and safely... accessing testing... promoting safety through the layout and hygiene practices... making sure infection outbreaks can be effectively prevented or managed (10 February 2021 targeted inspection).
Staff Culture
7/10
✓
Staff told us they felt supported by management at the home... Staff meetings took place on a regular basis... staff were involved in analysing what they thought they did well (Per 2018 comprehensive inspection).
Staffing Levels
5/10
!
Staff we spoke with felt there were some occasions when staffing was an issue, and agency staff were sometimes used when the service was short (Per 2018 comprehensive inspection).
Training & Dev
7/10
✓
Training was on-going... mandatory refresher courses and extra training, such as stoma care, safe swallow, end of life care and falls prevention. Staff regularly attended the dementia 'jewels' training (Per 2018 comprehensive inspection).
Management
7/10
✓
Staff told us they felt supported by management... 'I feel I could go to management if I needed to'. Another told us, 'I am well supported in my role' (Per 2018 comprehensive inspection).
Programmes
5/10
!
We saw evidence of activities occurring during the day... Zoolab... Christmas parties, entertainment and sing-a-longs... links with the local school, whose pupils... came in regularly to entertain (Per 2018 comprehensive inspection).
Points to consider
Staffing is adequate but gets tight sometimes with agency workers covering shortfalls.
Staff we spoke with felt there were some occasions when staffing was an issue, and agency staff were sometimes used when the service was short.
No activities coordinator or specialist programmes, only basic entertainment from staff and volunteers.
These activities were facilitated by staff from another Bolton Council service, volunteers from Age UK and staff at the home. We saw photographs of various activities... Zoolab... Christmas parties, entertainment and sing-a-longs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews