Working at Wilford View Care Home
1a, Nottingham, NG11 7FB
Operated by Wilford View Ltd
83 bedsNursing homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Strong leadership and a positive culture where staff feel valued, but occasional staffing shortages at busy times delay care and call bells, alongside basic activities."
Safety & Risk
7/10
✓
The management team had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events. Lessons were learnt to continually identify and embed good practice.
Staff Culture
8/10
✓
One staff member told us, “I feel very valued at Wilford View. If I have any concerns, I know that management are always there for me, whether that is work related or personal.” The management team had an open-door policy.
Staffing Levels
6/10
✓
The management team ensured there were always enough qualified, skilled and experienced staff... However, some people and relatives expressed that on occasion, they experienced a shortage of staff. They described these as being at peak times, and felt this had impacted on their care routine and call bell response times.
Training & Dev
7/10
✓
The staff training matrix showed staff had completed training in the subjects which the provider deemed as essential, along with extra subjects to enhance people’s care experience. Staff displayed a high level of competence and understanding.
Management
8/10
✓
The registered manager led by example, showing a dedication towards people, their staff team and a genuine passion for improvement. They told us, “Our leadership team took the opportunity to visit each suite and department to share some initial reflections following your inspection and personally thank the staff for their ongoing hard work.”
Programmes
6/10
✓
The activity co-ordinator had a full planner of trips to Wollaton Hall, Twycross Zoo, Sealife Centre, and a boat excursion from Newark Marina. People told us how much they had enjoyed these activities.
Points to consider
Staffing is adequate most days but there are occasional shortages at busy times and nights, so call bells and care can take longer.
some people and relatives expressed that on occasion, they experienced a shortage of staff. They described these as being at peak times, and felt this had impacted on their care routine and call bell response times. One person said, “There are more people staying here now but the staffing is not enough. There’s definitely less at night as you have to wait more.”
Activities include trips and events run by a coordinator but no specialist programmes or innovative therapies to make the role more varied.
The activity co-ordinator had a full planner of trips to Wollaton Hall, Twycross Zoo, Sealife Centre, and a boat excursion from Newark Marina.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2025
Outstanding
Safe
✓
Good
Effective
★
Outstanding
Caring
★
Outstanding
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews