Last updated: 9 February 2026
"Exceptional management and supportive culture with strong training and safety, although they rely on some consistent agency staff."
Staff had completed training in safeguarding... Medicines continued to be managed safely... Incidents and accidents were recorded and monitored... online reporting system that analysed incidents.
Staff told us they felt well supported... 'I feel well supported, I've not felt this well supported in any other job.' A support worker said, 'It's a lovely home... the staff team are great...'
We observed that there were enough staff to meet people's needs... Staff told us, 'We do use agency at the moment, but they are permanently on our rota...'
Staff told us they received training considered mandatory... encouraged to study for vocational qualifications... specific to people needs, for example... dementia training... trained in deaf culture as well as BSL.
Staff told us, 'This is one of the best places I've ever worked, [Registered manager] is one of the best managers, they're fantastic, supportive...' The management team acted as role models, working alongside staff.
Peoples' social and recreational needs were met through a comprehensive activity schedule... knitting group, fun and fit sessions, quizzes, bingo... people chose how to spend their day... supported to access community.
Staffing is adequate with enough staff on shift, but they rely on some consistent agency workers alongside permanent team.
We do use agency at the moment, but they are permanently on our rota, consistency is so important... We work with one agency and have consistent staff from them.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp