Working at Wigginton Cottage
86 Main Road, Tamworth, B79 9DZ
Operated by Parkcare Homes (No.2) Limited
8 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Great training and a positive culture where staff feel valued and supported, but uncertainty over staff retention needs addressing."
Safety & Risk
8/10
✓
2020 IPC inspection: 'We were assured the service were following safe infection prevention and control procedures'; per 2019: medicines administered safely, good safeguarding and risk management.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: Staff said 'it's so nice to work here now' and felt engaged; 2020 report notes confidential staff helpline and gifts from management to thank them.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: 'There were enough, safely recruited staff to meet people's needs... We have recruited enough staff now, there is always one to one available... It's really good now.'
Training & Dev
8/10
✓
Per 2019 comprehensive inspection: 'We have done loads of training which is really good... specialist training about health conditions and can chose to do additional vocational qualifications as well... staff received supervisions.'
Management
7/10
✓
Per 2019 comprehensive inspection: 'The registered manager and the deputy are always about, we can raise anything with them and make suggestions, it's so nice to work here now.'
Programmes
6/10
✓
Per 2019 comprehensive inspection: 'brilliant timetable for activities... going to theme parks... volunteer once a week... always going out and about'; 2020: staff recreated cinema and coffee shops at home.
Points to consider
Staff numbers are sufficient now after recent recruitment for one-to-one support when needed, but no info on staff staying long-term or using agency workers.
Per 2019: 'We have recruited enough staff now, there is always one to one available for those that need it. It's really good now.'
Varied timetable of outings, theme parks and volunteering keeps things interesting, but no dedicated activities coordinator or specialist programmes mentioned.
Per 2019: 'They have a brilliant timetable for activities, which they also send to relatives, they are always going out and about.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews